Refund Policy
Refund Policy
At The Web Pro AI, we are committed to providing high-quality courses in Digital Marketing, Spoken English, and Artificial Intelligence, along with an exceptional learning experience. However, we understand that there may be circumstances where you need to request a refund. This Refund Policy explains the terms and conditions under which refunds may be granted.
1. Eligibility for Refunds
Refunds may be considered under the following conditions:
Refunds cannot be processed for courses that have been extensively accessed or completed, as this is considered full utilization of our services.
2. Non-Refundable Items
The following items are non-refundable:
Downloaded Products: Templates, resources, or materials that have been downloaded.
Promotional Offers or Discounts: Courses purchased at a discounted rate or as part of a promotional offer, unless otherwise specified.
3. How to Request a Refund
To request a refund:
Contact us at info@thewebproai.com with your order details.
If your refund is approved, the amount will be credited to your original payment method within 7–10 business days.
4. Course Substitutions
If you are not fully satisfied with a course but do not qualify for a refund, you may request a course substitution.
You can switch to another course of equal or lesser value.
Course substitution requests must be made within 7 days of your original purchase.
5. Changes to This Policy
We may update or modify this Refund Policy to reflect changes in our business practices or for legal reasons. Any updates will be posted on this page, and the Effective Date will be revised accordingly.
6. Contact Us
For any questions regarding this Refund Policy, please contact us:
Email: info@thewebproai.com